Returns & Exchanges
At The Sleep Co®, we stand behind the quality of our bedding and sleep essentials, offering a 100-night trial period to ensure you achieve the perfect rest. If you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the items are in clean, donor-ready condition.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing