Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How long is the trial period for The Sleep Co® mattresses?
We offer a 100-night risk-free trial. If you are not completely satisfied with your sleep quality within the first 100 days, we will arrange a full refund and a free pickup.
What are your shipping costs and delivery times?
We provide free standard shipping on all orders within the continental US. Most products arrive within 3-7 business days via our premium white-glove delivery partners.
Are your materials eco-friendly and certified?
Yes, all our foams are CertiPUR-US® certified, and our fabrics are OEKO-TEX® Standard 100 certified, ensuring they are free from harmful chemicals and safe for your home.
Do you offer financing options for larger purchases?
Absolutely. We partner with Affirm and Klarna to provide flexible monthly payment plans, including 0% APR options for qualified buyers at checkout.
How do I clean and maintain my Sleep Co® bedding?
Most of our bedding is machine washable. We recommend washing in cold water on a gentle cycle and tumble drying on low heat to preserve the integrity of the natural fibers.
What does the 10-year limited warranty cover?
Our warranty covers any manufacturing defects and visible indentations greater than 1 inch that are not a result of improper use or an unsupportive bed base.